Contact Information
1023 N. Pine St
San Antonio, TX - 78202
1023 N. Pine St
San Antonio, TX - 78202
Our Individual & Family Services Program provides short term emergency assistance with basic needs of food, clothing, holiday assistance, utility assistance and resource information and referrals. Services are offered Monday to Friday. Office hours 8 am to 5 pm. Food Pantry hours: 9 a.m. to 4 p.m. Services are designed for low income individuals and families who are faced with an unexpected crisis of not being able to meet their basic needs; at risk of losing their self-sufficiency. If eligible, we can assist with Utility Assistance (CPS-SAWS) for the last amount needed to prevent disconnection (not to exceed $75.00). Clients should bring with them the following: Proof of identification, income, and cause of crisis. Walk in clients will be seen if time permits or given an appointment to come back. Client intake/assessment is completed on all clients. Immediate need will be addressed first and direct assistance/referrals provided same day. If client is in need of other services, if time permits, those will also be taken care; if time does not permit an appointment will be made for client to return. We do not provide rental assistance; we encourage clients to use the United Way Help Line (dial 211) to for resources for this service. We partner with the SA Food Bank providing Weekly Bread Distribution every Tuesday 1 pm 4 pm; and Monthly commodities for elderly 60 years and over 2nd Wednesday of the month. Senior Services: Our Senior Services program is for senior citizens, 60 years and over. We provide nutritious well balanced noon meals, a variety of recreational, and educational group activities. All activities are designed to encourage and facilitate socialization and include arts & crafts, computer class, sewing, exercise, table games, special celebrations, health and wellness, field trips and supportive services. Early Childhood Development program: Provides affordable daycare and prepare children to be school ready. The program helps children acquire and develop self-reliance, practical listening, fine and gross motor communication skills. Youth Services program: of Ella Austin Community Center is a year-round project, composed of two programs: the After School Program and the Summer Enrichment Program for children 6-14 years of age.